Legal

Terms & Conditions

Effective Date: May 2025

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Welcome to Kerachakra. These Terms and Conditions govern your use of our website and services related to the purchase of Kerala banana chips and related food products. By accessing or using our website, you agree to comply with these terms.

1 About Us

Kerachakra is an online e-commerce platform specialising in authentic Kerala banana chips and traditional snack products, fried fresh in pure coconut oil with no preservatives.

2 Eligibility

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

3 Products & Availability

All products displayed on the website are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.

Because our products are freshly prepared food items, slight variations in colour, texture, taste, or packaging may occur naturally.

4 Pricing

All prices listed on the website are displayed in Indian Rupees (INR) unless otherwise specified. We reserve the right to update prices at any time without prior notice.

5 Order Acceptance

Once you place an order, you will receive an order confirmation email or message. This does not guarantee acceptance of your order. We reserve the right to:

  • Cancel suspicious or fraudulent orders
  • Limit quantities purchased
  • Refuse service at our discretion

If payment has already been made for a cancelled order, the amount will be refunded according to our refund policy.

6 Payments

We accept secure online payments through trusted payment gateways. Customers agree to provide accurate payment and billing details while placing orders.

7 Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, weather conditions, courier delays, holidays, or unforeseen circumstances. We are not responsible for delays caused by courier partners or events beyond our control.

8 Food Safety Disclaimer

Our banana chips and snack products are prepared and packed following hygiene standards. However:

  • Customers should check ingredient details before consumption
  • People with food allergies should consume products at their own discretion

9 Intellectual Property

All website content including logo, product images, branding, text content, and designs are the intellectual property of Kerachakra and may not be copied or reused without written permission.

10 User Conduct

Users agree not to:

  • Use the website for unlawful activities
  • Attempt unauthorised access
  • Distribute harmful software or spam
  • Misuse website content

11 Limitation of Liability

Kerachakra shall not be held liable for indirect or incidental damages, delivery delays, product misuse, or allergic reactions due to undisclosed customer sensitivities.

12 Governing Law

These Terms shall be governed by the laws of India and any disputes shall fall under the jurisdiction of courts located in Kerala, India.

13 Changes to Terms

We may update these Terms and Conditions at any time. Updated versions will be posted on this page.

14 Contact Us

For any questions regarding these Terms, please reach out to us:

Get in Touch

info@kerachakra.com
+91 70266 44678
Kozhikode, Kerala, India