Legal

Shipping Policy

Effective Date: May 2025

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Thank you for shopping with Kerachakra. We are committed to delivering fresh and authentic Kerala banana chips safely and efficiently to your doorstep.

1 Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation. During festivals, holidays, or high-demand periods, processing may take slightly longer.

2 Delivery Timeline

Estimated delivery timelines based on your location:

Delivery Zone Estimated Time
Kerala1–3 business days
South India3–5 business days
Rest of India4–8 business days

Delivery timelines are approximate and may vary depending on courier operations and location accessibility.

3 Shipping Charges

Shipping charges may vary depending on delivery location, weight of the order, and active promotional offers. Final shipping charges will be clearly displayed during checkout before you place your order.

  • Orders above ₹499 — Free standard shipping
  • Orders below ₹499 — Standard shipping charge applies
  • Express delivery — Additional charges apply (shown at checkout)

4 Packaging

Products are packed carefully to maintain freshness and prevent damage during transit. We use food-safe packaging materials designed to preserve the quality of our freshly made banana chips.

5 Delivery Attempts

Courier partners may attempt delivery multiple times. Customers are requested to provide accurate shipping details and be available to receive orders. If delivery fails due to an incorrect address provided by the customer, re-delivery charges may apply.

6 Delayed or Lost Shipments

While we work closely with our courier partners, occasional delays may occur due to unforeseen circumstances. If your shipment is significantly delayed or appears to be lost, please contact our support team and we will assist you promptly.

7 International Shipping

Currently, we ship within India only. International shipping is not available at this time. We hope to expand our reach soon — stay tuned!

8 Contact Support

For shipping-related queries or to track your order, please reach out to us:

Shipping Support

info@kerachakra.com
+91 70266 44678